24/7 Response
Round-the-clock emergency teams and on-call engineers.
Maintenance & Facility Support
Preventive maintenance and 24/7 response — safeguarding uptime.
Structured preventive and emergency maintenance across HVAC, electrical, plumbing, fire and controls — extending operational life and protecting facility uptime.
Service Overview
Lifecycle facility support, engineered for uptime.
Tech Craft delivers structured preventive maintenance (PPM), corrective maintenance and 24/7 emergency response programs for MEP systems across commercial, industrial, healthcare and hospitality facilities.
Every contract is anchored in condition-based inspection regimes, OEM spare-parts programs and digital work-order tracking — with SLA-backed response times and monthly performance reporting.
- Condition-based PPM plans
- 24/7 rapid emergency response
- OEM spare-parts management
- SLA reporting and performance tracking
Scope of Work
Full maintenance & facility support scope.
Cross-discipline maintenance delivered under one accountable partner.
Every maintenance program is measured against SLA KPIs and reported monthly.
- 01
Preventive Maintenance (PPM)
Condition-based inspection regimes for HVAC, electrical and plumbing.
- 02
24/7 Emergency Response
SLA-backed rapid response teams for critical incidents.
- 03
Corrective Maintenance
Root-cause diagnostics and structured repair programs.
- 04
OEM Spare Parts
Certified spare-parts sourcing and stock management.
- 05
BMS & Controls Support
Controls optimization, alarm management and BMS tuning.
- 06
Energy Audits & Optimization
Consumption audits and energy-efficiency retrofit programs.
Capabilities & Expertise
What sets our facility support apart.
Certified Technicians
OEM-trained technicians across MEP disciplines.
Digital Work Orders
CMMS-tracked jobs with response-time transparency.
QHSE Compliance
Permit-to-work, LOTO and HSE governance.
Critical-Facility Ready
Hospitals, data rooms and industrial plants.
Monthly SLA Reports
Documented KPI reporting and asset-condition trending.
Where We Deliver
Sectors served across the Kingdom.
Government & Ministries
PPM and 24/7 support contracts for government buildings and ministries.
Healthcare
Round-the-clock critical maintenance for hospitals and medical facilities.
Industrial & Petrochemical
Industrial CMMS-driven maintenance for plants and process facilities.
Commercial & Hospitality
Hotel and mall maintenance with guest-experience-first SLAs.
Housing & Residential
Community-wide maintenance for compounds and residential developments.
Municipal Infrastructure
Municipal asset maintenance for pumps, panels and civic buildings.
Data Centers & Mission-Critical
Zero-downtime maintenance and change management for data centers.
Civil Defense & Life Safety
Fire system inspections, pump tests and Civil Defense compliance upkeep.
Execution Approach
A disciplined three-stage service model.
01
Assess & Onboard
Asset survey, criticality analysis and SLA design.
02
Maintain & Respond
PPM execution, corrective works and 24/7 response.
03
Report & Optimize
Monthly KPI reporting and continuous improvement.
Why Tech Craft
Trusted for critical-facility maintenance.
24/7
Emergency response
185
Owned heavy vehicles
145
Specialized tools
25+
Years experience
- SLA-backed rapid response
- OEM-trained technicians
- CMMS-driven work-order transparency
- Proven delivery on critical facilities
Quality & Compliance
Certified service, verified uptime.
Every maintenance program is executed within a controlled QHSE framework with SLA reporting.
ISO 9001
Quality Management
ISO 14001
Environmental Management
ISO 45001
Occupational Health & Safety
SLA Backed
Response-time guarantees
CMMS Tracked
Digital work-orders
OEM Certified
Trained technicians
Featured Project Context
Environments we maintain.
Selected environments illustrating our facility support scale.
Hospital Maintenance
Industrial Uptime
Residential Communities
Holy Sites Support
Safeguard your facility uptime with a specialist partner.
Partner with Tech Craft for SLA-backed maintenance and 24/7 facility support.